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Which styler is best for my hair type?
ghd IV mini styler - ideal for shorter, textured styles or men's hair.
ghd IV styler - suitable for mid length to long hair. Perfect for achieving straight, curls, flicks and waves.
ghd IV salon styler - the wider plates are ideal for use on long, thick hair and ideal for styling large sections.
Would you be able to find something not listed on your webstie?
Quite possibly. We have an extensive global supplier network which ensures our product range is the largest anywhere on the internet so we just might be able to find what you're looking for, even if it's been discontinued in your country. If the item you're looking for not listed on our website, please contact us and we can advise when new stock is likely to arrive.
Contact our products department at service@aceghd.com
Are my details secure?
Yes! All the information we ask for when you place your order is essential for us to process your order and keep you up to date on the latest offers available from aceghd.com. We use the latest SSL encryption (128 bit) technology to ensure all your details are kept secure. We do not sell, rent or otherwise pass on any of your details to other parties. Ever.
How long will it take to get my order?
Mostly,5-7 days to anywhere in the world.
Please note that this is only a rough guide. Delivery times will depend on the postal services in your area. All orders are sent from our distribution centre within 24 hours of the order being placed.
For Express Post, please note over 25% of deliveries are late due either to customs hold ups or because nobody is at home to sign for and receive the delivery.
What if my order hasn’t arrived after 14 working days?
Delivery times do vary and depend on the postal service to the destination. While there is some limited tracking available for registered airmail, the best option would be to check with your local post office as sometimes notice of attempted delivery may have been misplaced. Contact details of your local post office can be obtained through the website of your country's postal service. We may be able to trace your parcel if it isn't at your local post office, but please note that a full trace will take a minimum of 7 days due to postal requirements..
How will I know when my order has been shipped?
After placing your order, an e-mail will also be sent to you when your order has been shipped which will have the date and reference number for your package. Orders are shipped within 24 hours after the order has been placed.
How can I check my order ?
If your order was shipped by Express Post then you can track your order through.
EMS:www.ems.com.cn
Do you ship to my country?
Yes. We can ship to anywhere on the planet that receives regular postal services
Will there be any taxes/customs duties?
It depends on the destination. We currently ship to over 200 countries across the globe and most countries (especially the USA, Australia, Japan, South Korea,UK) allow free trade over the internet and will not charge any customs duty whatsoever for small packages entering the country.
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